A ‘ Top cover is open ‘ message displays on the computer The Attention light is blinking and a ‘ Top cover is open ‘ message displays on the computer. Following is a list of possible causes for the blinking Attention light and Print light, and a flashing ‘ Cd ‘ message on the control panel display:. Europe, Middle East, Africa. Make sure that plain white paper is loaded in the input tray. Use both hands to pull whole sheets of paper to avoid tearing them. A non-HP or a used cartridge is inserted in the product. Wait until the warm-up period completes before you continue.
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HP Photosmart D5100 Printer series Troubleshooting
Release the OK button. Check the condition of the paper. Any warranty support needed would be completed by the third party that sold the product. Reconnect the USB cable, and then try to print again. Remove the stack of paper from the tray. Rotate the paper rollers.
HP Photosmart D Printer series Troubleshooting | HP® Customer Support
Make sure that plain white paper is loaded in the input tray. Lift the output tray. Load paper Choose from the following options to load paper into the product.
The list of recommended drivers for your product has not changed since the last time you visited this page. It matches the product: To see if your product is still hpp warranty, go to the warranty check website http: Skip to the step to Print a self-test report.
Moving the carriage from this position can damage the product.
HP PhotoSmart D5100 Inkjet Cartridges – C9364W (HP 98) Series Cartridges
Insert a stack of paper into the tray until it rests against the rear edge of the tray. The carriage might move to the access area. The Power light and the Attention light are blinking. Reinsert the stack of puotosmart into the tray until it rests against the rear edge of the tray.
This product was designated to be returned to HP. Use a flashlight to thoroughly check the inside of the product.
HP Photosmart D Printer series – Driver Downloads | HP® Customer Support
With the product turned ondisconnect the power cord from the rear of the product. Slide the cartridge at a slight upward angle into its slot, and then gently push it forward until it snaps into place. Following is a list of possible causes for the blinking Attention light and Print light, and a flashing ‘ Cd ‘ message on the control panel display:.
Product sold by third party: Make sure the nozzles are not in contact with the paper. See your browser’s documentation for specific instructions.
If the test page does not printcontinue with the next solution. Make sure that the stack of paper contains no fewer than 10 sheets and no more than photosnart sheets of paper. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the right, and then to the left.
A ‘ D51000 jam ‘ message displays on the computer The Attention light and the Paper icon are blinking and a ‘ Paper jam ‘ message displays on the computer. The lights indicate product status and are useful for diagnosing printing problems. The following sections describe the most common messages that display on the computer when the Attention light blinks. Lower the output deries completely so that the tray latch clicks securely into place.